Choosing Your Employee Relocation Services Partner
How to Select An Employee Relocation Services Provider
When choosing a moving and storage company for your employee relocation program, it is vital to look at their credentials. A good company should be experienced in household goods relocations and financially sound, while also having the hauling fleet required to service your firm. When those conditions are found, look deeper to see who would be the best provider for your employee relocation program.
- What is the company’s values, do they match with yours?
- What does client support mean to them?
- How is quality service implemented?
Culture and Values
How your employee relocation services company appreciate their staff will have an influence on the overall service you can expect for your transferees and new hires. The level of care and kindness that is demonstrated by a service partner is the base upon which its employees will perform. As a fourth-generation family owned and operated business, Corrigan’s staff are more than just employees, they’re an extension of the Corrigan family. Corrigan’s appreciated staff have earned the top individual honors possible from United Van Lines – multiple of them more than once!
At Corrigan we believe that our staff is our strength. All moving companies have warehouses, they all have trucks, and they all have equipment. It’s the Corrigan team members that sets us apart, from the movers in your home to the office staff behind the scenes, Corrigan’s workers honestly care about what they're doing, and it shows in every employee relocation performed.
Good customer service is the origin upon which all good relocations start. Yet determining which companies can offer you good customer service can be a difficult thing. So what exactly does elite customer service look like from your employee relocation service providerand how is good customer service implemented?
Top tier customer service is instilled all across Corrigan. Whether it’s our front-line moving teams working in the residences of our customers, or our employees working behind the scenes doing thecoordinating or IT for Corrigan, customer service is carried out at each and every opportunity onevery relocation performed.
Home SurveyAs your preferred relocation services partner, Corrigan will complete either a traditional in-home survey or a virtual survey. With the community depending more and more on technology, virtual surveys are becoming a convenient way of surveying. Corrigan’s industry-leading survey team work with the transferees to create a precise survey. These have shown themselves to be reliable, because we regularly monitor estimated weight in comparison to actual weight after the move occurs. This allows us to always perfect our skills and estimating process.
Estimate ReviewAfter the residence survey is complete and the survey notes is put together, a member of the Corrigan team will put together the charge for the move and share them with the transferee. We are committed, as your employee relocation services supplier, to provide competitively priced to each transferee while also demonstrating the industry-leading quality Corrigan is known for. Our team will work to give all transferees with resources that will assist them to stay within their budget.
Pre-Move GuidanceEach transferee will be paired with their own move coordinator who will work directly with them throughout every phase of the move process. Rest assured, as your preferred employee relocation services company, Corrigan’s class of relocation coordinators are some of the finest in the world and have been praised on more than one occasion for being the best-of-the-best inside the United Van Lines network of agents!
Pack, Load and Delivery DayCome move day you can relax knowing that our team of movers are ready to handle everything for you. We are proud to be part of an an exclusive category of relocation companies nationwide that are dedicated to regularly training our front-line service providers. Through the Kathleen Corrigan Training Center, staff practice the techniques of the moving industry prior to arriving at a client’s house. No other relocation organization gives the level of firsthand coaching that the Corrigan Academy gives.
With Corrigan as your employee relocation services partner, you will be able to rest assured that you have a well-rounded staff of high-quality professionals working both for you and for your new hires. From the initial contact to the final day of the move, as your employee relocation services partner, Corrigan’s staff of professionals will work with your transferees to certify they have the information they want when they want it. When our customers say, “…this was the best move ever!,” we notice we’ve supplied an elite employee relocation and great customer support!
Corrigan prides itself on delivering quality service with each move. We are a dedicated employee relocation services supplier with ongoing quality initiatives. Corrigan knows that our ability to continually upgrade the relocation experience is founded on our capability to attract, develop and retain the best people in the relocation business.
Employee growth and advancement is taken seriously all over the Corrigan company. Each member of our staff undergoes a background check, alongside pre-employment and random drug testing of all drivers. We’ve also made a state-of-the-art training room within our building to ensure our crews are equipped with the necessary capabilities and know-how to lead our clients through the moving process prior to entering the field. Our entire staff of experienced, trained and determined staff is dedicated to raising the bar in the industry and showing how great the relocation experience can be.
Our employees have the resources and equipment to offer the quality service Corrigan is known for. Maintaining and investing in quality equipment is an essential business practice for all moving and storage organizations. Corrigan considers its annual capital investments in equipment as a differentiator as well as a recruitment opportunity for attracting and keeping drivers and staff.
Multiple topics must be considered when choosing the appropriate employee relocation service provider for your company. Beyond the fundamental aspects of picking a moving company, it is important to review your prospective provider's values and culture as well as how they define quality and customer service. Identifying some of the prospective provider's beliefs can prove to be a priceless endeavor when choosing the appropriate employee relocation services provider.
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